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Radish Roots return policy:

We hope you don’t have to but sometimes things happen!  We offer a 30 day grace period for returns on Threads, Canvases and Notions:  Items must be in good as new condition, non-personalized, and from the current dye lot.  For Books, Self-Care, Candles, Gift Cards and Stationery, all sales are final – no returns, sorry.  The exception to this policy would be damaged or defective goods which must be reported within 7 days of purchase. 

To return an item, please send an email to to inform us of the issue and let us know if you will be returning the item in person or via mail.  Due to the nature of the niche-like needlepoint business, store credit will be issued in lieu of cash refunds.   

Need help?

Feel free to use the above email or call the shop at +1-386-264-5046.  Thank you!